EO Headquarters

Our E&O HQ provides insight, guidance, and resources enabling ethical business practices and claim avoidance. Stay on top of the latest news, trends, & compliance at our E&O Headquarters sponsored by National Ethics Association. For more resources visit our sponsor’s Consumer Hub & Ethics Center pages.

Buy and Print E&O Insurance Online

Posted by: EOForLess on August 22, 2016

Buying insurance is increasingly becoming an online affair. Just witness the growing number of financial professionals today who buy and print E&O insurance online. This should come as no surprise for two reasons. First, insurance and financial advisors know just how risky their business can be. Clients with complaints, imagined or real, can bring suit, resulting in judgments costing tens or hundreds of thousands of dollars.

Advisor Alert: Make Caution the Watchword in Crowdfunded Investing

Posted by: EOForLess on August 19, 2016

Under new rules effective May 16, 2016, the public can now invest in early-stage start-ups via online platforms that are subject to registration and disclosure requirements. For their part, consumers are limited in how much they can invest based on their income and net worth. The U.S. government permitted crowdfunded investing as part of its […]

Real Estate E&O 101: Getting Started the Right Way

Posted by: EOForLess on August 18, 2016

Real estate E&O insurance 101 is designed to give you an overview of what an E&O insurance policy offers real estate agents, brokers, and owners when it comes to protecting your company and yourself against claims and lawsuits brought about by current and past transactions or clients. Before you dig into the following, a definition […]

Human Brain as E&O Threat: Seven Ways to Fight Emotional/Cognitive Bias

Posted by: EOForLess on August 17, 2016

E&O insurance claims arise in two fundamental ways. First, financial professionals do something wrong or fail to do something important, either of which causes harm to a client. Second, they do everything right and don’t omit an important action, but a client sues them anyway. How can that be? Because human brains are wired for […]

Top Ten Most Frequent Real Estate E&O Claims, Part 5: Flooding or Leaks, Property Value By: Lana Schroeder, Esq. on July 26th, 2016

Posted by: EOForLess on August 16, 2016

(Editor’s note: this is the last installment in our series about the most common real estate E&O insurance claims.) Misrepresentation Regarding Flooding or Leaks We see many claims regarding the failure to disclose or the misrepresentation of flooding or leaks in a subject property. These claims will likely include incidental allegations and/or claimed damages, such […]

No Caps on Income for E&O Insurance for Life Agents

Posted by: EOForLess on August 15, 2016

E&O insurance for life agents may not be the first thing on the minds of new agents entering the industry. Rather, it’s learning how to do good work for their clients, while soon earning a comfortable living for themselves.

No-Worry Selling, Part 2: Solicit Straight to Win Big

Posted by: EOForLess on August 12, 2016

Should solicitation “tricksters” be named to the Sales Hall of Shame? Yes, because advisors who play games in order to gain appointments hurt their prospective customers, while smearing the good name of competitors who sell straight. And they’re not doing themselves any favors, either. Adopting a “no-worries” solicitation style makes infinitely more business sense. It […]

Advisor Alert: Compliance Canaries Sing Investment-Advisor Warnings By: Harry J. Lew, NEA Chief Content Officer

Posted by: EOForLess on August 11, 2016

Financial advisors typically have a love/hate relationship with compliance officers. On the one hand, they view them as being highly effective at sales prevention. On the other, they appreciate their efforts to warn of emerging threats that could imperil their operating license (or personal freedom). At the National Ethics Association, we suspect most advisors fall […]

Life (Insurance) Lessons: 8 Ways to Avoid E&O Claims

Posted by: EOForLess on August 10, 2016

Helping your clients monitor their life insurance portfolios will reinforce your position as a trusted advisor, increase your professionalism, reduce your exposure to errors and omissions insurance claims and is the way to provide the most benefit to them . . . and to help yourself.  Advisors who strive to help are those who will […]

No-Worry Selling, Part 3: Serve Yourself Best by Serving Others First

Posted by: EOForLess on August 9, 2016

Several decades ago, a good friend of ours came down with a mysterious illness.  It began as the flu, with brain-splitting headaches, dagger-like low-back pain, and scorchingly high fevers. Within several weeks, those symptoms got better, but chronic ailments persisted: lack of appetite, unusual bruising, no energy, nausea. After being out of work for weeks, […]

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